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In addition to supporting our own installations and hardware we offer a paid for support service for clients who are experiencing difficulties with their current internet access.

How we can help!
1. Hardware:
We are able support most current UK and French hardware including routers from the following manufacturers:

Linksys
Netgear
Draytek
Bewan
ZyXEL
Belkin
Orange (Livebox)
Neuf
SFR (Alice Box)
Club Internet
Apple

2. Technical Issues:
Our technical support team is able to assist with diagnosing network issues that may be due to ISP or telephone line problems.  Our french speaking team is able to work with ISP and France Telecom network engineers to diagnose and swiftly fix your problem whilst keeping you informed of progress in language that's easy to understand.

3. Administrative Issues:
Through our extensive knowledge of French working practices and the major service providers we are able to provide active support to clients that may have run into billing or other administrative problems.

Please see our What does it Cost? section for full details on support pricing
 

Call Us Now

 callus
UK: 0845 8695879
FR: 04 50 34 17 29

Remote Support

Enter your 6-digit PIN code:

Linksys 200G

Image The Linksys Wireless-G ADSL Home Gateway
Learn more...
 

Draytek 2700G

Image The DrayTek Vigor 2700 Series ADSL
Learn more...
 

Linksys 300N

Image The Wireless-G Broadband Router
Learn more...
 

Draytek 2800G

Image The Vigor 2800 - flagship ADSL router
Learn more...
 
Smart CIC and Broadband in France are trading names of SARL Alpine Services registered in France
329 Avenue de Chamonix | 74190 | PASSY | France | Tel: +33 (0)4 50 34 17 29 | Fax: +33 (0)4 50 34 17 30
Nš SIRET: 48244290200011 | Nš TVA: FR51 503 618 290